Amid a retail exodus catalyzed by various challenges, including rising crime rates, homelessness, and a sluggish post-pandemic recovery, the LEGO store in San Francisco Centre has officially shut its doors, leaving behind an abrupt departure amidst the bustling Christmas retail season. The closure marks the latest in a string of departures from the troubled mall, echoing the departure of Nordstrom, the primary anchor tenant, earlier in the year.
Confirming the closure, LEGO spokesperson Colleen Arons expressed that the decision was made after a thorough review of their store portfolio, aiming to ensure an optimal LEGO experience for shoppers and enthusiasts. The sudden shuttering surprised both customers and staff, as there was no prior notice or closing sale. A note affixed to the store’s entrance unequivocally declared its permanent closure, contrasting with assurances provided by staff that the store would persist even after the mall’s abandonment by Westfield.
The Lego store inside San Francisco Centre permanently closed its doors Thursday, according to a company official, the latest retailer to leave the troubled mall. https://t.co/d0F97Zuzeo
— San Francisco Chronicle (@sfchronicle) December 4, 2023
The LEGO store’s closure joins a cohort of retail casualties that have vacated the San Francisco Centre, amplifying concerns regarding the city’s commercial landscape. Jessica Flores of the San Francisco Chronicle reported the turn of events, highlighting the disillusionment among patrons who anticipated a continuous presence despite the mall’s struggles.
The mall’s proprietor, Westfield, ceased mortgage payments for the San Francisco Centre in June, following the departure of Nordstrom, a pivot that seemingly accelerated the cascading effect of additional retail departures. The absence of this renowned anchor tenant likely precipitated a domino effect, contributing to the challenges faced by smaller boutiques and renowned chains alike, all departing the troubled shopping complex.
LEGO Leaves San Francisco — Before Christmas — as Retail Flight Continues
The LEGO store in the San Francisco Centre mall has officially closed, right in the middle of the Christmas retail season, joining a retail exodus from the city that is driven by crime, homelessness,…
— Mark (@blkklwd) December 4, 2023
Despite this setback, LEGO stores continue to operate in other locations across the broader San Francisco Bay Area, including San Mateo, Santa Clara, and Pleasanton, offering some respite for LEGO enthusiasts seeking the brand’s experience and products.
